Privacy Policy

Introduction

Worried Troubled Customers (WTC) Association (Regd.) ("we," "us," "our") is dedicated to protecting and respecting your privacy. This Privacy Policy ("Policy") outlines the way we collect, use, and safeguard your personal information when you access our services through our website, mobile application, or any other media channels (collectively referred to as the "Site"). By using our services, you agree to the terms outlined in this Policy. If you do not agree, please discontinue using the Site immediately.

Consent

By providing personal information, you consent to its collection, use, and disclosure as described in this Policy. You may withdraw your consent at any time, but doing so may limit our ability to provide services.

Types of Information Collected

• Personal Identification Information: Name, contact details (email, phone number), country, and organization details.
• Financial Information: Payment details and records of amounts.
• Identification Documents: For Indian citizens, we may collect PAN card details.
• Feedback and Opinions: We may contact you for surveys or feedback to improve our services.

Collection and Use of Personal Information

We collect your personal information to provide, enhance, and personalize our services. This includes:

• Service Provision: To deliver a better user experience.
• Communication: To contact you regarding our services, promotions, or official purposes, including amount-related matters.
• Marketing: For marketing purposes, where you may opt-in or out of receiving such communications.
• Security and Authentication: For managing user sessions and enhancing security.
• Research and Development: To analyze and report data to improve our services.

Sharing of Information

We may share your personal information with trusted third parties such as payment processors or in situations involving:

• Legal obligations, such as complying with court orders or government requests.
• Protection of our rights or in connection with mergers or reorganizations.

We will not sell or rent your personal data to third parties for commercial purposes.

Marketing and Opt-out

You may opt out of marketing communications at any time by using the "unsubscribe" link provided in emails or by contacting us directly.

Data Storage and Security

We store your personal data in secure facilities and use appropriate measures to safeguard your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under specific conditions.
• Right to Restrict Processing: Request limitations on how your data is processed under certain conditions.

Complaints

If you have any concerns or complaints regarding our privacy practices, you may contact us via email at wtcinvestors@gmail.com. We will respond within one month.

Contact Information

For any questions or concerns, please contact us:

• Email: wtcinvestors@gmail.com
• Registered Office: Flat No. 29, Plot No. 56, Amrapali Apartment, Patparganj, I.P. Extension, Delhi 110092